1. Introduction
At NotionDesk, we strive to provide high-quality digital products and services. This Return & Refund Policy explains the circumstances under which refunds may be issued and the process for requesting one. By purchasing from our Website, you agree to this policy.
2. Digital Product Refund Policy
Due to the nature of digital products, all sales are final. Refunds will not be issued for downloadable content, templates, or guides unless there is a technical issue preventing access to the product.
3. Exceptional Refund Cases
Refunds may be granted in the following circumstances:
If a product is inaccessible due to a technical error and our support team cannot resolve it within a reasonable timeframe.
If an incorrect product was delivered due to a system error.
If a duplicate purchase was made accidentally.
4. Refund Request Process
To request a refund, customers must contact i within 7 days of purchase. The request must include:
The order number
A detailed description of the issue
Screenshots or evidence supporting the claim
Our team will review the request and respond within 5 business days.
5. Chargebacks and Payment Disputes
Customers are encouraged to contact us before initiating a chargeback with their bank. Unauthorized chargebacks may result in account suspension or restrictions on future purchases.
6. Processing Time for Refunds
Approved refunds will be processed within 10 business days. The refunded amount will be returned via the original payment method.
7. No Refunds for Change of Mind
We do not offer refunds for dissatisfaction based on personal preference. Customers are encouraged to review product descriptions carefully before making a purchase.
8. Policy Changes
We reserve the right to modify this Refund Policy at any time. Any updates will be communicated on our Website.
9. Contact Information
For refund inquiries, please reach out to us:
Address: 845 Mission St, San Francisco, CA 94103, USA
Phone: +1 (415) 678-9023
Email: [email protected]